Friday, June 5, 2009

Ich bin ein Mac


Apple customer service rocks!!

People always wonder why i'd pay more for an apple product, or why i push apple so much. Here's one of the billions of reasons. The other day, while on vacation in New York, I lost my unibody MacBook's charger cable. So i look it up on apple.com and find they dont sell replacements - I'll have to spend 80$ on a new charger! Holy Shh--ining light upon us :p

So next thing i know i'm in the apple store, remember i'm in New York, live in New Delhi, India, bought the MacBook in Pittsburgh, PA and have no reciept or proof of purchase. So i walk upto an employee and tell him how i lost my cable and needed a new one, mentally preparing myself to have to buy another charger and guess what? He goes out to the back of the store, and a few minutes later comes out with a brand new cable- No extra fees, No checks, No questions asked - Completely free!!

Go Apple!!